Outage in VMware Workspace ONE

Workspace ONE Access and Hub Services: Increased Request Error Rate / (US/Japan) (Partial Regions)

Resolved Minor

August 15, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Workspace ONE Access and Hub Services is investigating increased error rates for requests made to the service. There may be limited or no service impact at this time. Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

Components affected

VMware Workspace ONE Workspace ONE Access - US1 VMware Workspace ONE Workspace ONE Hub Services Catalog - US1 VMware Workspace ONE Workspace ONE Access -Japan VMware Workspace ONE Workspace ONE Hub Services Catalog - Japan

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 08/15/2023 06:47PM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.
Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

INVESTIGATING over 2 years ago - at 08/15/2023 05:51PM

Workspace ONE Access and Hub Services has completed actions to remediate the issues and confirm that the services are available.
Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

INVESTIGATING over 2 years ago - at 08/15/2023 05:16PM

Workspace ONE Access and Hub Services is investigating increased error rates for requests made to the service. There may be limited or no service impact at this time.
Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

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