Outage in VMware Workspace ONE

Omnissa Access and Workspace ONE Hub Services: Login and Launch Issues / Japan (Full Region)

Resolved Minor

August 18, 2026 - Started about 17 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Omnissa Access and Workspace ONE Hub Services experienced login and launch issues affecting the Japan region (jp.wss.workspaceone.com) for approximately 2.7 hours. Workspace ONE Access in Japan was impacted during this period. Remediation actions were completed and the service was confirmed restored, with monitoring conducted before the incident was marked fully resolved.

Omnissa Access and Workspace ONE Hub Services is investigating reports of issues in jp.wss.workspaceone.com. We will provide more information shortly. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

Components affected

VMware Workspace ONE Workspace ONE Access -Japan

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Latest Updates ( sorted recent to last )

RESOLVED about 14 hours ago - at 08/19/2026 02:47AM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

MONITORING about 16 hours ago - at 08/19/2026 12:43AM

Omnissa Access and Workspace ONE Hub Services has completed actions to remediate the issues and confirm that the services are available.
Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

INVESTIGATING about 17 hours ago - at 08/19/2026 12:06AM

Omnissa Access and Workspace ONE Hub Services is investigating reports of issues in jp.wss.workspaceone.com. We will provide more information shortly.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

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