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Outage in VMware Workspace ONE

Workspace ONE UEM: Availability issues / Germany (Partial Region)

Resolved Major
October 13, 2026 - Started 4 days ago - Lasted 36 minutes
Official incident page

Incident Report

Summary AI Generated

Workspace ONE UEM experienced availability issues affecting SaaS environments in the Germany region due to a network infrastructure problem. The incident lasted approximately 36 minutes before full resolution was confirmed. Operations teams monitored performance post-recovery and continue to investigate the root cause.

Omnissa Workspace ONE is investigating reports of availability issues with SaaS environments. Operations teams have identified the issue with network infrastructure and are actively working to resolve it. Omnissa Cloud Services portal has been updated for customers affected by this event. Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 10/13/2026 06:51AM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

IDENTIFIED 4 days ago - at 10/13/2026 06:43AM

Omnissa Workspace ONE has noted partial recovery with SaaS environments.

Operations teams continue to actively work towards complete recovery.

INVESTIGATING 4 days ago - at 10/13/2026 06:17AM

Omnissa Workspace ONE is investigating reports of availability issues with SaaS environments.

Operations teams have identified the issue with network infrastructure and are actively working to resolve it.

Omnissa Cloud Services portal has been updated for customers affected by this event.

Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

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