Outage in VMware Workspace ONE

Horizon Cloud Service next-gen: Increased Request Error Rate (EU Region)

Resolved Minor
October 30, 2024 - Started 16 days ago - Lasted 23 minutes
Official incident page

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Outage Details

Horizon Cloud Service next-gen is investigating increased error rates for requests made to the service in the EU Region. There may be limited or no service impact at this time. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 10/30/2024 03:05AM

The issue is resolved. We apologize for the inconvenience and thank you for your patience and continued support.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

MONITORING 16 days ago - at 10/30/2024 03:02AM

Horizon Cloud Service Next-Gen has completed actions to remediate the issues and confirm that the services are available.

Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

IDENTIFIED 16 days ago - at 10/30/2024 02:56AM

Horizon Cloud Service Next-Gen continues to experience issues.

Operations team have identified the issue and are actively working to resolve it.

INVESTIGATING 16 days ago - at 10/30/2024 02:46AM

Horizon Cloud Service next-gen is investigating increased error rates for requests made to the service in the EU Region. There may be limited or no service impact at this time.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

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