Outage in VMware Workspace ONE

Workspace ONE UEM: Performance Issue / Singapore (Partial Region)

Resolved Major
November 05, 2024 - Started about 2 months ago - Lasted 21 minutes
Official incident page

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Outage Details

VMware Workspace ONE is investigating reports of performance degradation. We will provide more information shortly. My Workspace ONE portal has been updated for customers affected by this event.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/05/2024 03:36AM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

MONITORING about 2 months ago - at 11/05/2024 03:34AM

VMware Workspace ONE has noted improved stability with SaaS environments.

Operations teams continue to actively work towards complete recovery.

IDENTIFIED about 2 months ago - at 11/05/2024 03:20AM

VMware Workspace ONE has initiated failover protocol to recover service.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

IDENTIFIED about 2 months ago - at 11/05/2024 03:18AM

VMware Workspace ONE is investigating reports of performance degradation. We will provide more information shortly.

My Workspace ONE portal has been updated for customers affected by this event.

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