Outage in VMware Workspace ONE

Workspace ONE Intelligence: Service Degradation (United States)

Resolved Major
October 01, 2025 - Started 2 days ago - Lasted about 9 hours
Official incident page

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Outage Details

Workspace ONE Intelligence is investigating reports that user experience scores are not being calculated. Engineering is engaged and is currently working on a fix. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Components affected
VMware Workspace ONE Workspace ONE Data Center Console Access - US
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/01/2025 09:04AM

The Omnissa Intelligence team has resolved the incident:

- user experience scores are now operating as expected.

INVESTIGATING 2 days ago - at 10/01/2025 12:06AM

Workspace ONE Intelligence is investigating reports that user experience scores are not being calculated. Engineering is engaged and is currently working on a fix.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

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