Outage in VMware Workspace ONE

Workspace ONE Intelligence: Service Degradation / Japan (Full Region)

Resolved Minor
May 15, 2025 - Started 4 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Workspace ONE Intelligence has detected service degradation in Japan. Affected customers may observe: - Data submitted to Intelligence may take longer than normal to appear in the UI, be included in reports, or be processed by Freestyle workflows. The Workspace ONE Intelligence team is actively investigating these issues, and will provide further status page updates.
Components affected
VMware Workspace ONE Workspace ONE Data Center Data Ingest - APAC
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 05/16/2025 12:50AM

The Workspace ONE Intelligence team has resolved the incident:

- Data submitted to Intelligence will appear in the UI, be included reports, and be processed by Freestyle workflows as usual.

MONITORING 4 days ago - at 05/15/2025 11:15PM

The Workspace ONE Intelligence team has addressed the underlying issue, and is monitoring service recovery.

IDENTIFIED 4 days ago - at 05/15/2025 10:39PM

Workspace ONE Intelligence has detected service degradation in Japan.

Affected customers may observe:

- Data submitted to Intelligence may take longer than normal to appear in the UI, be included in reports, or be processed by Freestyle workflows.

The Workspace ONE Intelligence team is actively investigating these issues, and will provide further status page updates.

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