Outage in VMware Workspace ONE
Horizon Cloud Service Next-Gen: Users Connection Issues - Japan and Europe Region.
Resolved MajorIncident Report
Horizon Cloud Service next-gen platform is currently investigating reports of users experiencing disconnection failures during active sessions in the Japan and Europe regions. We are investigating this further and will provide more information shortly.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/17/2025 05:22AM
The issue is resolved. We apologize for the inconvenience and thank you for your patience and continued support.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
MONITORING
10 months ago - at 06/17/2025 05:14AM
Horizon Cloud Service Next-Gen has completed actions to remediate the issues and confirm that the services are available.
Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.
IDENTIFIED
10 months ago - at 06/17/2025 05:09AM
Horizon Cloud Service Next-Gen continues to experience issues.
Operations team have identified the issue and are actively working to resolve it.
INVESTIGATING
10 months ago - at 06/17/2025 05:00AM
Horizon Cloud Service next-gen platform is currently investigating reports of users experiencing disconnection failures during active sessions in the Japan and Europe regions. We are investigating this further and will provide more information shortly.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
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