Outage in VMware Workspace ONE

Workspace ONE UEM: Performance issues / Singapore (Partial Region)

Resolved Major
August 15, 2025 - Started 23 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Omnissa Workspace ONE is investigating reports of availability issues with Shared SaaS system - Cn510. Omnissa Cloud Services portal has been updated for customers affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 08/15/2025 08:23AM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

IDENTIFIED 23 days ago - at 08/15/2025 08:12AM

Omnissa Workspace ONE has initiated failover protocol to recover service.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

IDENTIFIED 23 days ago - at 08/15/2025 07:43AM

Omnissa Workspace ONE continues to experience issues.

Operations teams have identified the issue and are actively working to resolve it.

INVESTIGATING 23 days ago - at 08/15/2025 07:03AM

Omnissa Workspace ONE is investigating reports of availability issues with Shared SaaS system - Cn510.

Omnissa Cloud Services portal has been updated for customers affected by this event.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

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