Outage in VMware Workspace ONE

Workspace ONE UEM: Performance issues / Singapore (Partial Region)

Resolved Major
September 16, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Omnissa Workspace ONE is investigating reports of availability issues with Shared SaaS system - CN1689. Omnissa Cloud Services portal has been updated for customers affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Components affected
VMware Workspace ONE Workspace ONE UEM - Singapore
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 09/16/2025 05:17AM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

IDENTIFIED 3 days ago - at 09/16/2025 04:42AM

Omnissa Workspace ONE has noted partial recovery with Shared SaaS system - CN1689.

Operations teams continue to actively work towards complete recovery.

INVESTIGATING 3 days ago - at 09/16/2025 04:13AM

Omnissa Workspace ONE is investigating reports of availability issues with Shared SaaS system - CN1689.

Omnissa Cloud Services portal has been updated for customers affected by this event.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

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