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Outage in VMware Workspace ONE

Workspace ONE UEM: Workspace One UEM - Performance issues / Germany (Partial Region)

Resolved Major
April 22, 2026 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

VMware Workspace ONE UEM experienced performance issues in Germany that prevented data from loading properly on key administrative pages including device lists, application lists, event logs, and deployment tracking. The incident affected SaaS environments in the German region for 3.3 hours, with operations teams implementing a fix that gradually restored missing data. The issue was fully resolved with all underlying problems addressed and normal system performance restored.

Omnissa Workspace ONE is investigating reports of performance issues with SaaS environments. Operations teams have identified the issue is impacting data loading on these pages: -Device list -Application list -Event log -Deployment tracking The issue has been identified and a resolution is actively being implemented. Omnissa Cloud Services portal has been updated for customers affected by this event. Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 04/22/2026 05:55PM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

IDENTIFIED 1 day ago - at 04/22/2026 05:39PM

Omnissa Workspace ONE has noted all underlying issues have been resolved and missing data is continuing to be made available.

Operations teams continue to actively work towards complete recovery.

IDENTIFIED 1 day ago - at 04/22/2026 04:16PM

Omnissa Workspace ONE has noted partial recovery with SaaS environments and continues to work towards complete rcovery.

Operations teams continue to actively work towards complete recovery.

IDENTIFIED 1 day ago - at 04/22/2026 03:31PM

Omnissa Workspace ONE has noted partial recovery with some missing data being made available on the affected pages. Omnissa teams will continue working to have all data made available.

Operations teams continue to actively work towards complete recovery.

IDENTIFIED 1 day ago - at 04/22/2026 02:43PM

Omnissa Workspace ONE is investigating reports of performance issues with SaaS environments.

Operations teams have identified the issue is impacting data loading on these pages:
-Device list
-Application list
-Event log
-Deployment tracking

The issue has been identified and a resolution is actively being implemented.

Omnissa Cloud Services portal has been updated for customers affected by this event.

Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

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