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We have successfully re-routed all the DIDs that were using Newyork 1 to 4 to backup servers, this is a temporary measure, while our provider gets their issue fixed.
Thank you for your patience on this.
We have just received updates from our provider: They are still working on the issue with their respective vendor. We are still awaiting a firm ETA.
Rest assured that our team keeps monitoring this and that we will provide further updates as soon as possible.
Hello,
Our provider has identified a power issue on the datacenter that hosts these servers. They reported that they are working on fixing this, however, there is no ETA.
We apologize for the inconvenience.
We are experiencing issues with our New York-1, New York-2, New York-3 and New York- 4 POPs. We are investigating this.
Thank you for understanding.
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