Outage in VoIPms

Local US DID and US Toll-Free orders issue

Resolved Minor
May 12, 2024 - Started 7 months ago - Lasted about 3 hours

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Outage Details

One of our upstream carriers is currently experiencing an issue affecting Local US DID number orders for some rate centers, US Toll-Free number orders, and Custom/Vanity Toll-Free number orders. This may cause different Error responses when ordering one of the mentioned numbers. We are diligently communicating with our carrier to solve this as soon as possible.
Latest Updates ( sorted recent to last )
IDENTIFIED 7 months ago - at 05/12/2024 05:48PM

One of our upstream carriers is currently experiencing an issue affecting Local US DID number orders for some rate centers, US Toll-Free number orders, and Custom/Vanity Toll-Free number orders. This may cause different Error responses when ordering one of the mentioned numbers. We are diligently communicating with our carrier to solve this as soon as possible.

MONITORING 7 months ago - at 05/12/2024 07:39PM

A fix has been implemented by the upstream provider that experienced this issue, and we are monitoring the results.

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