Outage in VoIPms

Live Chat and Ticket system

Resolved Major
August 08, 2024 - Started 5 months ago - Lasted about 3 hours

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Outage Details

Our Chat and Tickets service provider is currently experiencing an issue affecting our support platform. Live Chat and Tickets are unavailable for the moment. We are following this issue closely and we’ll update this tracker as soon the case is resolved.
Latest Updates ( sorted recent to last )
INVESTIGATING 5 months ago - at 08/08/2024 06:15PM

Our Chat and Tickets service provider is currently experiencing an issue affecting our support platform. Live Chat and Tickets are unavailable for the moment. We are following this issue closely and we’ll update this tracker as soon the case is resolved.

IDENTIFIED 5 months ago - at 08/08/2024 08:21PM

Our provider is currently working on deploying a fix for this issue.We continue working closely with them.

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