Outage in Volcanic

Unresponsive website pages

Resolved Minor

January 28, 2021 - Started almost 4 years ago - Lasted about 1 year
Official incident page

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Outage Details

We are currently investigating some degraded performance on Version 10 of the platform which may result in some website pages loading slower than normal or returning a blank screen. Our engineering team are working to get this resolved and further updates will be provided every 30minutes. Thank you.

Latest Updates ( sorted recent to last )

RESOLVED almost 4 years ago - at 01/28/2021 04:21PM

This has now been resolved.

An incident report will follow.

Thank you.

MONITORING almost 4 years ago - at 01/28/2021 03:46PM

A fix has been implemented and we are monitoring the results.

Further update at 16:15 GMT.

Thank you.

INVESTIGATING almost 4 years ago - at 01/28/2021 03:18PM

We are continuing to investigate the downgraded performance.
A further update will be provided at 15:45 (GMT)

Thank you.

INVESTIGATING almost 4 years ago - at 01/28/2021 02:45PM

We are continuing to investigate the downgraded performance.
A further update will be provided at 15:15 (GMT)

Thank you.

INVESTIGATING almost 4 years ago - at 01/28/2021 02:05PM

We are currently investigating some degraded performance on Version 10 of the platform which may result in some website pages loading slower than normal or returning a blank screen.

Our engineering team are working to get this resolved and further updates will be provided every 30minutes.

Thank you.

Latest Volcanic outages

Issue with Elastic Search on V10 causing problems with job search page - almost 4 years ago

Google services outage - about 4 years ago

Version 9 (V9) Platform deployment - about 4 years ago

emails from the Volcanic platform not being sent. - about 4 years ago

Load based issue - over 4 years ago

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