Outage in Volcanic

Slow Loading Webpages

Resolved Minor
May 27, 2020 - Started over 5 years ago - Lasted almost 2 years
Official incident page

Incident Report

We are currently investigating an issue that is causing slow loading of webpages on some websites. This may also prevent admin users from being able to access the admin area of the website. Further updates will be provided every 30mins or sooner if issue has been resolved.

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Latest Updates ( sorted recent to last )
RESOLVED over 5 years ago - at 05/27/2020 11:45AM

This incident has now been resolved. - Some clients may experience some slight delays with administrative background tasks as these are processed and returned to normal service.

This incident case will now be closed, however we will continue to monitor the situation.

MONITORING over 5 years ago - at 05/27/2020 09:57AM

A fix has now been implemented and performance has returned to normal. We will continue to monitor this.

INVESTIGATING over 5 years ago - at 05/27/2020 09:12AM

We are currently investigating an issue that is causing slow loading of webpages on some websites. This may also prevent admin users from being able to access the admin area of the website.
Further updates will be provided every 30mins or sooner if issue has been resolved.

Latest Volcanic outages

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Google services outage - almost 5 years ago
Version 9 (V9) Platform deployment - almost 5 years ago
emails from the Volcanic platform not being sent. - about 5 years ago

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