Outage in Volcanic
Email system issue
Resolved MinorIncident Report
We have identified an issue that is preventing the support ticketing email system from functioning correctly. We are working towards a fix for this.
During this time, support tickets will not submit. Please use the support@volcanic.co.uk email for your ticketing requirements.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 6 years ago - at 01/15/2020 05:17PM
Early this afternoon we identified an issue with our email sending service that prevented emails being sent from the platform. This also impacted the ability in some instances to submit applications and registrations.
This issue has now been resolved.
We apologise for any inconvenience this may have caused.
INVESTIGATING
almost 6 years ago - at 01/15/2020 01:58PM
We have identified an issue that is preventing the support ticketing email system from functioning correctly. We are working towards a fix for this.
During this time, support tickets will not submit. Please use the support@volcanic.co.uk email for your ticketing requirements.
Latest Volcanic outages
Issue with Elastic Search on V10 causing problems with job search page - over 4 years ago
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Version 9 (V9) Platform deployment - almost 5 years ago
emails from the Volcanic platform not being sent. - about 5 years ago
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