Outage in Volley
Kiwibank Outage - Investigating
Resolved Minor
July 08, 2026 - Started 9 days ago
- Lasted 6 days
Incident Report
We're currently seeing an issue with payments, starting at approximately 11:20am.
Current impact: Payments are unable to be approved with Kiwibank for iOS customers.
What we're doing: Our engineering team is investigating and working on a fix.
Next update: We'll provide another update by 1pm or sooner if resolved. If you need support, get in touch with us directly: support@volley.nz.
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Latest Updates ( sorted recent to last )
MONITORING
9 days ago - at 07/09/2026 01:47AM
We have put a temporary workaround in place in Volley and this has resolved the issue, Kiwibank iOS customers were able to pay successfully again from 13:30 today.
IDENTIFIED
9 days ago - at 07/09/2026 12:39AM
An issue has been identified on the Kiwibank side and is being investigated.
The Volley team is investigating if a temporary mitigation can be put in place.
INVESTIGATING
9 days ago - at 07/08/2026 11:30PM
We're currently seeing an issue with payments, starting at approximately 11:20am.
Current impact: Payments are unable to be approved with Kiwibank for iOS customers.
What we're doing: Our engineering team is investigating and working on a fix.
Next update: We'll provide another update by 1pm or sooner if resolved. If you need support, get in touch with us directly: support@volley.nz.
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