Outage in Volt
Connect service disruption
Resolved Minor
July 15, 2026 - Started 3 days ago
- Lasted about 12 hours
Incident Report
Dear Customer,
We're experiencing a downtime of the Connect service. Incoming payments' statuses will not be updated to RECEIVED or NOT_RECEIVED for the downtime's duration, and the relevant notifications will not be sent. Please note that the funds flow itself remain undisrupted.
Please let us know at support@volt.io if you have any questions. We are sorry for the inconvenience.
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Latest Updates ( sorted recent to last )
MONITORING
3 days ago - at 07/15/2026 07:16PM
Dear Customer,
The root cause has been addressed and the resulting delays are gradually being cleared. We continue to monitor the service.
Please let us know at support@volt.io: mailto:support@volt.io if you have any questions. We are sorry for the inconvenience.
IDENTIFIED
3 days ago - at 07/15/2026 09:37AM
Dear Customer,
We're experiencing degraded performance of the Connect service. Incoming payment statuses may be updated to RECEIVED with a delay and the corresponding notifications may also be delayed. Please note that the funds flow itself remain undisrupted.
Please let us know at support@volt.io if you have any questions. We are sorry for the inconvenience.
IDENTIFIED
3 days ago - at 07/15/2026 08:59AM
Dear Customer,
We're experiencing a downtime of the Connect service. Incoming payments' statuses will not be updated to RECEIVED or NOT_RECEIVED for the downtime's duration, and the relevant notifications will not be sent. Please note that the funds flow itself remain undisrupted.
Please let us know at support@volt.io if you have any questions. We are sorry for the inconvenience.
INVESTIGATING
3 days ago - at 07/15/2026 07:42AM
Dear Customer,
We're experiencing a downtime of the Connect service. Incoming payments' statuses will not be updated to RECEIVED or NOT_RECEIVED for the downtime's duration, and the relevant notifications will not be sent. Please note that the funds flow itself remain undisrupted.
Please let us know at support@volt.io if you have any questions. We are sorry for the inconvenience.
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