F5 Distributed Cloud - Service Degradation - BGP Sessions Flapping in London, Ashburn, New York & Frankfurt - INC-20260209-439

The F5 Distributed Cloud team has identified and mitigated the impact. Our services are operational and working as expected. We are actively monitoring to ensure stability on our services, If you continue to experience any issue, please reach out to the F5 Support team for assistance.

The F5 Distributed Cloud support team has identified an issue affecting some BGP sessions in London, Ashburn, New York and Frankfurt. Our team is actively working to resolve the issue at the earliest.

We will keep you informed with updates as progress is made. Thank you for your understanding and patience as we work on addressing this issue.

This advisory is to inform you that we are currently investigating reports of service degradation affecting BGP sessions flapping on FRA and LON.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 23:13 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.