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This incident has been resolved.
Access to the Manage FTP page should now be restored.
We've identified the issue, but it could take as long as an hour to see resolution.
We are receiving reports that the Manage FTP page in the my.volusion.com account section is not working. It is still possible to access site content through FTP via existing credentials. Only new account creation, changes to current accounts, and credential access is affected.
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