Outage in Volusion

Store Generated Email Deliverability

Resolved Minor
February 03, 2025 - Started 19 days ago - Lasted 7 days
Official incident page

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Outage Details

We have received a number of reports of store based emails including order confirmation emails not being successfully delivered. Our team is currently investigating these reports and will update here as more information becomes available.
Components affected
Volusion V1 - E-mail Services
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 02/10/2025 02:13PM

This incident has been resolved.

MONITORING 15 days ago - at 02/07/2025 09:51PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 16 days ago - at 02/06/2025 02:33PM

The issue has been identified and a fix is being implemented.

MONITORING 17 days ago - at 02/05/2025 03:14PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 19 days ago - at 02/03/2025 11:11PM

We have received a number of reports of store based emails including order confirmation emails not being successfully delivered. Our team is currently investigating these reports and will update here as more information becomes available.

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