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Outage in Vonage API

Video Live captions was in unstable state in US East

Resolved Minor
February 04, 2026 - Started 10 days ago - Lasted less than a minute
Official incident page

Incident Report

Video Live captions server was in an unstable state in aws-us-east 1 from 04 Feb 2026 12:12 UTC to 04 Feb 2026 12:30 UTC. Some customers may have experienced failures in Live captions during this period if they run across this server. The faulty instance was automatically resolved. Please let support@api.vonage.com know if you continue to experience problems or have any questions regarding this.

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 02/04/2026 12:41PM

Video Live captions server was in an unstable state in aws-us-east 1 from 04 Feb 2026 12:12 UTC to 04 Feb 2026 12:30 UTC. Some customers may have experienced failures in Live captions during this period if they run across this server. The faulty instance was automatically resolved.

Please let support@api.vonage.com know if you continue to experience problems or have any questions regarding this.

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