Outage in Vonage API

Service Degradation EU region

Resolved Minor

January 28, 2026 - Started 3 months ago - Lasted about 3 hours
Official incident page

Incident Report

Our engineering team is working to resolve the issue that may be impacting your SMS delivery/Voice services. We'll continue to provide further updates here within 1 hour. Thank you for your patience and understanding.

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 01/28/2026 08:13PM

Vonage services have been fully restored following today's service interruption reported by our Cloud Service Provider, which began at 2026-01-28 15:29:00 UTC. Full resolution of the incident has been confirmed by our Cloud Service Provider effective 2026-01-28 18:48:00 UTC. Thank you for your patience and understanding as we worked with them to restore services as quickly as possible.

MONITORING 3 months ago - at 01/28/2026 06:25PM

Our engineering team has identified the issue that may be impacting your SMS delivery/Voice services and has applied initial mitigations. We will continue to provide further updates and once full service is restored. Thank you for your patience and understanding.

INVESTIGATING 3 months ago - at 01/28/2026 05:19PM

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