Outage in Vonage API
Service Issue in Jumper API Platform
Resolved MinorIncident Report
We have identified an issue impacting outbound messages via the Jumper developer API.
Some customers may have experienced failures for the outbound messages sent via Jumper API between 2026-01-19 19:00 UTC and 2026-01-21 12:30 UTC
The list of services that were impacted has been confirmed as:
Jumper API
A fix has been implemented, and the issue has been resolved.
Please let support@api.vonage.com know if you continue to experience problems with this.
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RESOLVED
3 months ago - at 01/20/2026 02:54PM
We have identified an issue impacting outbound messages via the Jumper developer API.
Some customers may have experienced failures for the outbound messages sent via Jumper API between 2026-01-19 19:00 UTC and 2026-01-21 12:30 UTC
The list of services that were impacted has been confirmed as:
Jumper API
A fix has been implemented, and the issue has been resolved.
Please let support@api.vonage.com know if you continue to experience problems with this.
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