Outage in Vonage API

Italy SMS - Delivery report degradation towards COOP Voce network

Resolved Minor

February 14, 2026 - Started about 12 hours ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently observing SMS delivery report degradation towards COOP Voce in Italy. You may experience missing and delayed delivery receipts for outbound messages. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

Components affected

Vonage API SMS Europe

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Latest Updates ( sorted recent to last )

RESOLVED about 8 hours ago - at 02/14/2026 02:18PM

This incident has been resolved.

MONITORING about 9 hours ago - at 02/14/2026 12:46PM

We are continuing to monitor for any further issues.

MONITORING about 10 hours ago - at 02/14/2026 12:14PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 12 hours ago - at 02/14/2026 09:52AM

We are currently observing SMS delivery report degradation towards COOP Voce in Italy. You may experience missing and delayed delivery receipts for outbound messages.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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