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Outage in Vonage API

Delivery issues with WhatsApp outbound messages

Resolved Minor
February 15, 2026 - Started about 18 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Customers are currently experiencing problems with sending WhatsApp outbound messages. You may experience failure of messages with "Undelivered" status starting from 15-02-2026 08:02 UTC. We will update this status as soon as we have more information on this issue.
Components affected
Vonage API Messages API

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Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 02/15/2026 10:25AM

This incident has been resolved.

MONITORING about 18 hours ago - at 02/15/2026 09:11AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 18 hours ago - at 02/15/2026 08:40AM

Customers are currently experiencing problems with sending WhatsApp outbound messages.

You may experience failure of messages with "Undelivered" status starting from 15-02-2026 08:02 UTC.

We will update this status as soon as we have more information on this issue.

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