Outage in Vonage API
Email delays Verify V2 Channel
Resolved MinorIncident Report
Summary AI Generated
The Vonage API Verify V2 service experienced email delivery issues between 19:19 and 19:45 UTC on February 23, 2026, causing verification requests using email as the channel to potentially expire. The incident affected customers using the Verify V2 API's email functionality and was fully resolved with normal email delivery restored.
Customers may have experienced issues with email delivery via the Verify V2 API between 19:19 and 19:45 UTC on 23th Feb 2026, which could have caused Verify V2 requests using email as the channel to expire.
All services have since been fully restored, and email delivery is functioning normally.
Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling for an explanation of our approach to publishing incidents.
Components affected
Vonage API Verify V2Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/24/2026 12:23AM
This incident has been resolved
MONITORING
about 2 months ago - at 02/23/2026 08:53PM
Customers may have experienced issues with email delivery via the Verify V2 API between 19:19 and 19:45 UTC on 23th Feb 2026, which could have caused Verify V2 requests using email as the channel to expire.
All services have since been fully restored, and email delivery is functioning normally.
Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling for an explanation of our approach to publishing incidents.
Latest Vonage API outages
Expired Verify V2 requests - 2 days ago
Service Issue with Email Verification: Verify V2 - 2 days ago
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