Outage in Vonage API

United Kingdom SMS - Degradation for SMS affecting Lycamobile network

Resolved Minor

March 01, 2026 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Vonage API experienced SMS service degradation in the United Kingdom affecting the Lycamobile network, causing delivery delays and non-delivery of inbound and outbound messages. The issue originated from Vonage's suppliers and impacted SMS Europe services for 2.6 hours. The incident was resolved after implementing a fix and monitoring the results.

We have been informed by our suppliers about an issue affecting Lycamobile network. As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. We will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

Components affected

Vonage API SMS Europe

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 03/02/2026 05:36AM

This incident has been resolved.

MONITORING about 2 months ago - at 03/02/2026 04:56AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 03/02/2026 03:00AM

We have been informed by our suppliers about an issue affecting Lycamobile network.

As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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