Outage in Vonage API
Indonesia SMS - Delivery Degradation affecting Domestic Brands towards Telkomsel network
Resolved MinorIncident Report
Summary AI Generated
Vonage API experienced SMS delivery degradation for domestic brands sending to Indonesia's Telkomsel network, affecting the SMS APAC service. The incident lasted 27.3 hours while Vonage worked with carrier partners to resolve the delivery issues. A fix was implemented and monitored before the incident was fully resolved.
We are observing SMS delivery degradation affecting Domestic brands towards Indonesia Telkomsel network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
Components affected
Vonage API SMS APACTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/04/2026 08:49PM
This incident has been resolved.
MONITORING
about 2 months ago - at 03/04/2026 04:49PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 months ago - at 03/03/2026 05:30PM
We are observing SMS delivery degradation affecting Domestic brands towards Indonesia Telkomsel network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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