Outage in Vonage API

Taiwan SMS - Delivery degradation towards Taiwan Mobile network

Resolved Minor

March 04, 2026 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Vonage API experienced SMS delivery degradation for domestic traffic to the Taiwan Mobile network, affecting the SMS APAC service. The company worked with their carrier partner to resolve the delivery issues. The incident lasted 8 minutes and has been resolved.

We are currently observing SMS delivery degradation for domestic traffic towards the Taiwan Mobile network. We are working with our carrier partner to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

Components affected

Vonage API SMS APAC

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 03/04/2026 07:02AM

This incident has been resolved.

MONITORING about 2 months ago - at 03/04/2026 06:21AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 03/04/2026 05:29AM

We are currently observing SMS delivery degradation for domestic traffic towards the Taiwan Mobile network.

We are working with our carrier partner to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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