Vonage API experienced SMS delivery issues to Altan Redes Mexico due to a supplier problem, causing delivery delays and message failures for both inbound and outbound SMS traffic. The issue affected SMS services in North America for 1.2 hours. A fix was implemented and the incident was resolved after monitoring confirmed the solution was effective.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have been informed by our suppliers about an issue affecting Altan Redes Mexico.
As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. We will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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