Outage in Vonage API
USA SMS - SMS delivery degradation affecting 10DLC numbers sending to Verizon Wireless
Resolved MinorIncident Report
Summary AI Generated
Vonage API experienced SMS delivery degradation for 10DLC numbers sending messages to Verizon Wireless customers in the USA, affecting the SMS North America service. The issue was caused by a carrier-side problem that Verizon Wireless investigated and resolved. The incident lasted 3.5 hours and was fully resolved after a fix was implemented and monitored.
We have been notified by our suppliers about an SMS issue impacting messages delivery to Verizon Wireless USA.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
Components affected
Vonage API SMS North AmericaNeed to monitor Vonage API outages?
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 03/06/2026 04:59PM
This incident has been resolved.
MONITORING
3 days ago - at 03/06/2026 04:47PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 days ago - at 03/06/2026 01:31PM
We have been notified by our suppliers about an SMS issue impacting messages delivery to Verizon Wireless USA.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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