Outage in Vonage API
Verify TTS & TTS API Issue
Resolved MinorIncident Report
Summary AI Generated
Vonage API experienced a potential service issue affecting Verify TTS calls and the deprecated TTS API, with possible impact to the Verify API and Legacy TTS components. The engineering team investigated the monitoring alerts for 22 minutes before resolving the incident. The issue was classified as minor with proactive customer notification while the investigation was underway.
Our monitoring system has alerted us to a potential service issue with Verify TTS calls and the TTS API.
Although it is not yet certain whether there is any customer impact, we are alerting customers immediately while our engineering teams investigate.
If there is a customer impact, it is likely to be affecting the following products:
Verify API
TTS API (Deprecated)
Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 1 month ago - at 03/06/2026 04:38PM
Our monitoring system has alerted us to a potential service issue with Verify TTS calls and the TTS API.
Although it is not yet certain whether there is any customer impact, we are alerting customers immediately while our engineering teams investigate.
If there is a customer impact, it is likely to be affecting the following products:
Verify API
TTS API (Deprecated)
Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.
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