Outage in Vonage API

Verify TTS & TTS API Issue

Resolved Minor

March 06, 2026 - Started 3 days ago - Lasted 22 minutes
Official incident page

Incident Report

Summary AI Generated

Vonage API experienced a potential service issue affecting Verify TTS calls and the deprecated TTS API, with possible impact to the Verify API and Legacy TTS components. The engineering team investigated the monitoring alerts for 22 minutes before resolving the incident. The issue was classified as minor with proactive customer notification while the investigation was underway.

Our monitoring system has alerted us to a potential service issue with Verify TTS calls and the TTS API. Although it is not yet certain whether there is any customer impact, we are alerting customers immediately while our engineering teams investigate. If there is a customer impact, it is likely to be affecting the following products: Verify API TTS API (Deprecated) Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.

Components affected

Vonage API Legacy TTS Vonage API Verify Vonage API Verify V2

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Latest Updates ( sorted recent to last )

INVESTIGATING 3 days ago - at 03/06/2026 04:38PM

Our monitoring system has alerted us to a potential service issue with Verify TTS calls and the TTS API.

Although it is not yet certain whether there is any customer impact, we are alerting customers immediately while our engineering teams investigate.

If there is a customer impact, it is likely to be affecting the following products:

Verify API
TTS API (Deprecated)

Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.

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