Vonage API experienced degraded SMS message delivery to Indonesia's XL Network, affecting the SMS APAC service. The company worked with carrier partners to implement a fix after 1.5 hours of service degradation. The incident was resolved after a brief monitoring period to ensure the fix was effective.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
Please be advised that we are observing message delivery degradation towards XL Network, Indonesia.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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