Outage in Vonage API
Voice CDRs Delay in EU Region
Resolved MinorIncident Report
Summary AI Generated
Vonage API experienced delays in Voice Call Detail Records (CDRs) processing in the EU region, affecting the Voice API service. The incident lasted 20.1 hours before engineers identified the root cause and implemented a fix. The issue was resolved after a monitoring period to ensure the fix was effective.
We are aware of issues that may be impacting your Voice CDRs Delay in EU Region.
Our engineers are working to quickly resolve the issue. We’ll provide further updates within 60 minutes.
Thank you for your patience and understanding.
Components affected
Vonage API Voice APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/10/2026 05:21PM
This incident has been resolved.
MONITORING
about 1 month ago - at 03/09/2026 11:21PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 03/09/2026 11:01PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 03/09/2026 09:15PM
We are aware of issues that may be impacting your Voice CDRs Delay in EU Region.
Our engineers are working to quickly resolve the issue. We’ll provide further updates within 60 minutes.
Thank you for your patience and understanding.
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