Outage in Vonage API

Germany SMS - Delivery degradation towards Telefonica Germany

Resolved Minor

March 10, 2026 - Started about 1 month ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Vonage API experienced SMS delivery degradation specifically affecting messages sent to Telefonica Germany customers, impacting the SMS Europe service component. The incident lasted 4.6 hours while Vonage worked with carrier partners to resolve the delivery issues. A fix was implemented and monitored before the incident was fully resolved.

We are currently observing SMS delivery degradation towards Telefonica in Germany. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

Components affected

Vonage API SMS Europe

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/10/2026 06:28PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/10/2026 04:58PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 03/10/2026 01:58PM

We are currently observing SMS delivery degradation towards Telefonica in Germany.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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