Outage in Vonage API
Singapore SMS - Delivery degradation towards Singtel network
Resolved MinorIncident Report
Summary AI Generated
Vonage API experienced SMS delivery degradation to Singapore's Singtel network, causing message failures and delays for users sending SMS to that carrier. The issue affected the SMS APAC service component and lasted 1.9 hours before being resolved through collaboration with network partners.
We are currently observing SMS delivery degradation for messages sending towards Singtel.
You may experience failures or delays for SMS sending towards this Network.
We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Components affected
Vonage API SMS APACTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/16/2026 06:53AM
This incident has been resolved.
MONITORING
about 1 month ago - at 03/16/2026 05:54AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 month ago - at 03/16/2026 05:02AM
We are currently observing SMS delivery degradation for messages sending towards Singtel.
You may experience failures or delays for SMS sending towards this Network.
We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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