Outage in Vonage API

USA & Canada SMS - Latency affecting 10DLC numbers towards multiple networks

Resolved Minor

March 18, 2026 - Started about 1 month ago - Lasted about 17 hours
Official incident page

Incident Report

Summary AI Generated

Vonage API experienced latency issues affecting 10DLC SMS numbers across multiple networks in the USA and Canada for 16.9 hours. The incident impacted both inbound and outbound messages as well as delivery receipts for SMS services in North America. The issue was resolved after implementing a fix and monitoring the results.

We have detected latency impacting messages to several networks in the USA & Canada. As a result of this issue, inbound/outbound messages and delivery receipts may be impacted. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com.

Components affected

Vonage API SMS North America

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/19/2026 02:04PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/18/2026 11:33PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 03/18/2026 09:10PM

We have detected latency impacting messages to several networks in the USA & Canada.

As a result of this issue, inbound/outbound messages and delivery receipts may be impacted. We will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com.

Latest Vonage API outages

Expired Verify V2 requests - 2 days ago

USA SMS - Delivery Degradation towards Verizon Network affecting Toll-Free Numbers - 2 days ago

Service Issue with Email Verification: Verify V2 - 2 days ago

Romania SMS - Delivery Degradation affecting Vodafone network - 4 days ago

Bangladesh SMS - Delivery degradation towards Banglalink network - 4 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook