Outage in Vonage API
CA SMS - Delivery receipt latency affecting a subset of Short Codes to multiple networks
Resolved MinorIncident Report
Summary AI Generated
Vonage API experienced delivery receipt latency issues affecting SMS messages sent from certain short codes to multiple networks in Canada. Users encountered missing or delayed delivery receipts for messages sent through these affected short codes. The issue was resolved after 15.7 hours with a fix implementation and monitoring period.
We have observed an issue impacting SMS messages from a subset of short codes to multiple networks in CA. You may experience missing or delayed delivery receipts for a subset of short codes sending to multiple networks in CA.
We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com.
Components affected
Vonage API SMS North AmericaTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/19/2026 02:03PM
This incident has been resolved.
MONITORING
about 1 month ago - at 03/18/2026 11:44PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 month ago - at 03/18/2026 10:23PM
We have observed an issue impacting SMS messages from a subset of short codes to multiple networks in CA. You may experience missing or delayed delivery receipts for a subset of short codes sending to multiple networks in CA.
We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com.
Latest Vonage API outages
Expired Verify V2 requests - 2 days ago
Service Issue with Email Verification: Verify V2 - 2 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
