Outage in Vonage API
France SMS - Delivery degradation towards Bouygues Telecom
Resolved MinorIncident Report
Summary AI Generated
Vonage API experienced SMS delivery degradation to France Bouygues Telecom numbers, causing missing and delayed messages and delivery receipts for outbound SMS traffic. The issue affected SMS Europe services for 5.6 hours while Vonage worked with carrier partners to resolve the problem. A fix was implemented and monitored before the incident was fully resolved.
We are currently observing SMS delivery degradation towards France Bouygues which is impacting SMS traffic. You may experience missing and delayed messages and delivery receipts for outbound messages to Bouygues numbers.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Components affected
Vonage API SMS EuropeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/19/2026 11:19AM
This incident has been resolved.
MONITORING
about 1 month ago - at 03/19/2026 08:00AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 month ago - at 03/19/2026 05:42AM
We are currently observing SMS delivery degradation towards France Bouygues which is impacting SMS traffic. You may experience missing and delayed messages and delivery receipts for outbound messages to Bouygues numbers.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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