Outage in Vonage API
Philippines SMS - Delivery Degradation towards Globe Telecom
Resolved MinorIncident Report
Summary AI Generated
Vonage API experienced SMS delivery degradation specifically affecting messages sent to Globe Telecom subscribers in the Philippines. The issue impacted the SMS APAC service component and was caused by carrier-related problems. The incident was resolved after 1.2 hours by implementing a fix in coordination with carrier partners.
We are currently observing SMS delivery degradation towards Philippines Globe Telecom. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
Components affected
Vonage API SMS APACNeed to monitor Vonage API outages?
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 03/24/2026 01:58PM
This incident has been resolved.
MONITORING
5 days ago - at 03/24/2026 01:38PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
5 days ago - at 03/24/2026 12:49PM
We are currently observing SMS delivery degradation towards Philippines Globe Telecom. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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