Outage in Vonage API

Indonesia SMS - Delivery Degradation towards IOH network

Resolved Minor

March 26, 2026 - Started 24 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Vonage API experienced SMS delivery degradation to Indonesia's IOH network, affecting the SMS APAC service for 3.3 hours. The company worked with carrier partners to implement a fix and restore normal SMS delivery functionality.

We are currently observing SMS delivery degradation towards Indonesia IOH network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

Components affected

Vonage API SMS APAC

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Latest Updates ( sorted recent to last )

RESOLVED 24 days ago - at 03/26/2026 10:10AM

This incident has been resolved.

MONITORING 24 days ago - at 03/26/2026 09:24AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 24 days ago - at 03/26/2026 06:57AM

We are currently observing SMS delivery degradation towards Indonesia IOH network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

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