Outage in Vonage API

Netherlands SMS - Delivery Degradation towards T-Mobile Netherlands

Resolved Minor

March 26, 2026 - Started 24 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Vonage API experienced SMS delivery degradation specifically affecting messages sent to T-Mobile Netherlands network for 2.4 hours. The issue impacted the SMS Europe service component, causing reduced delivery performance for messages targeting T-Mobile subscribers in the Netherlands. Vonage worked with carrier partners to implement a fix and successfully resolved the incident.

Please be advised that we are observing SMS degradation towards T-Mobile Netherlands network in Netherlands. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact https://api.support.vonage.com if you have any questions.

Components affected

Vonage API SMS Europe

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Latest Updates ( sorted recent to last )

RESOLVED 24 days ago - at 03/26/2026 02:11PM

This incident has been resolved.

MONITORING 24 days ago - at 03/26/2026 02:04PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 24 days ago - at 03/26/2026 11:49AM

Please be advised that we are observing SMS degradation towards T-Mobile Netherlands network in Netherlands.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact https://api.support.vonage.com if you have any questions.

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