The Vonage API experienced SMS delivery degradation specifically affecting messages sent to the Claro network in Peru, impacting the SMS Latin America service component. Vonage worked with carrier partners to implement a fix after 4.6 hours, and the incident was resolved with continued monitoring to ensure stability.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently observing SMS delivery degradation towards Peru Claro.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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