Outage in Vonage API
Peru SMS - Degradation towards Claro network
Resolved MinorIncident Report
Summary AI Generated
The Vonage API experienced SMS delivery degradation specifically affecting messages sent to the Claro network in Peru, impacting the SMS Latin America service component. Vonage worked with carrier partners to implement a fix after 4.6 hours, and the incident was resolved with continued monitoring to ensure stability.
We are currently observing SMS delivery degradation towards Peru Claro.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Components affected
Vonage API SMS Latin AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 04/10/2026 12:19AM
This incident has been resolved.
MONITORING
9 days ago - at 04/09/2026 10:49PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
10 days ago - at 04/09/2026 07:44PM
We are currently observing SMS delivery degradation towards Peru Claro.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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