Outage in Vonage API
Indonesia SMS - Delivery Degradation affecting Domestic Brands towards Smartfren network
Resolved MinorIncident Report
Summary AI Generated
Vonage API experienced SMS delivery degradation affecting domestic brands sending to Indonesia's Smartfren network for 26.6 hours. The issue impacted SMS services in the APAC region, preventing reliable message delivery to Smartfren subscribers. The incident was resolved after Vonage worked with carrier partners to implement a fix.
We are observing SMS delivery degradation affecting Domestic brands towards Indonesia Smartfren network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact https://www.vonage.com/support/
Components affected
Vonage API SMS APACTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 04/11/2026 09:13AM
This incident has been resolved.
MONITORING
8 days ago - at 04/11/2026 08:35AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
9 days ago - at 04/10/2026 06:40AM
We are observing SMS delivery degradation affecting Domestic brands towards Indonesia Smartfren network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact https://www.vonage.com/support/
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