Outage in Vonage API
Embedded Signup Impacted Due to Meta Platform Issue
Resolved MinorIncident Report
Summary AI Generated
A Meta platform issue disrupted Vonage API's Embedded Signup flow for 1.9 hours, preventing customers from completing onboarding processes through WhatsApp connectivity. Meta's engineering team identified the root cause and deployed a fix, fully restoring Vonage services.
We are currently observing a high level of disruption impacting the Embedded Signup flow, which is affecting onboarding processes.
Meta’s engineering team has identified the root cause, and a fix is actively being deployed. This issue is originating from Meta and is consequently impacting Vonage customers using this functionality.
We are closely monitoring the situation and will share further updates as soon as more information becomes available.
Components affected
Vonage API Whatsapp ConnectivityTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 04/10/2026 04:16PM
Vonage services are fully restored following today's interruption in Embedded Signup flow caused by third party provider, which impacted onboarding processes from 2026-04-10 00:45:00 UTC until 2026-04-10 14:20:00 UTC.
Thank you for your patience and understanding as our provider worked to restore services as quickly as possible.
If you have any questions, please contact api.support.vonage.com.
IDENTIFIED
9 days ago - at 04/10/2026 02:27PM
We are currently observing a high level of disruption impacting the Embedded Signup flow, which is affecting onboarding processes.
Meta’s engineering team has identified the root cause, and a fix is actively being deployed. This issue is originating from Meta and is consequently impacting Vonage customers using this functionality.
We are closely monitoring the situation and will share further updates as soon as more information becomes available.
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