Outage in Vonage API
Brazil SMS - Delivery degradation affecting Claro Brazil
Resolved MinorIncident Report
Summary AI Generated
Vonage API experienced SMS delivery degradation specifically affecting Claro Brazil customers for 2.9 hours. The issue impacted the SMS Latin America service component, causing reduced message delivery rates to users on the Claro Brazil network. The incident was resolved after Vonage worked with carrier partners to implement a fix and monitor the results.
Please be informed that we are currently observing SMS delivery degradation towards Claro Brazil.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
Components affected
Vonage API SMS Latin AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/27/2026 12:58PM
This incident has been resolved.
MONITORING
1 day ago - at 05/27/2026 12:47PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 05/27/2026 10:08AM
Please be informed that we are currently observing SMS delivery degradation towards Claro Brazil.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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