Vonage API experienced degraded SMS message delivery to Lycamobile customers in the United Kingdom, affecting the SMS Europe service component. The carrier investigated and identified the root cause of the delivery issues. The incident was resolved after 3.2 hours with a fix implemented and monitoring confirmed successful restoration of service.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have observed degradation impacting message delivery to Lycamobile in the United Kingdom.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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