Outage in Vonage API
United Arab Emirates SMS - Degradation affecting Pre-Registered Domestic brands
Resolved MinorIncident Report
Summary AI Generated
Vonage's SMS service in the UAE experienced a delivery degradation lasting approximately 3.2 hours, affecting domestic pre-registered brands in the Middle East & Africa region. The issue was investigated in coordination with carrier partners, and a fix was implemented before the incident was fully resolved.
We are currently observing SMS delivery degradation for domestic pre-registered brands.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Components affected
Vonage API SMS Middle East & AfricaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 07/14/2026 12:32AM
This incident has been resolved.
MONITORING
4 days ago - at 07/14/2026 12:05AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 07/13/2026 09:23PM
We are currently observing SMS delivery degradation for domestic pre-registered brands.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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